If you can't set up with a computer, uninstall and reinstall the Fitbit app and and try setting up your tracker again.If you have access to a computer, try setting up with your computer using the computer instructions in How do I set up my tracker?.Reboot your mobile device (turn it off and then back on).Restart your tracker using the instructions in How do I restart my tracker?.You can set up your tracker using another compatible device and then use the Windows app for other functions like syncing, checking your stats, logging food and exercise, and more. Note that its not possible to set up a Surge with the Fitbit app for Windows. If you keep having issues, do the following: If you set up the tracker with another device, you can sync with the Windows 10 app. Click Continue on the installer wizard to continue through all the steps and install Fitbit Connect. After you click on Download, the installer Install Fitbit Connect.pkg will begin to download. On that page, you should see an option Download for Windows. Choose your tracker and follow the onscreen instructions to continue. Note that you cannot set up a Fitbit Surge with a device running the Fitbit app for Windows 10. Using the web browser on your Windows OS PC, go Fitbit Setup.From the Fitbit app dashboard, tap Account at the top.This free Mac app was originally created by Fitbit, Inc. The most recent installation package that can be downloaded is 18.1 MB in size. Our software library provides a free download of Fitbit Connect 2. Monitor all actions and view statistics.Hello my friend, welcome to the Community ! Please do the following in order to add your new Fitbit: Fitbit Connect (free) download Mac version. This information is private unless you go into your Privacy settings and opt to share age, height, or weight with Fitbit friends. Note that the personal information you’re asked for during account setup is used to calculate your basal metabolic rate (BMR), which helps determine your estimated calorie expenditure.
Note that the Blaze does not come with a dongle. If not, you’ll be prompted to plug in the wireless sync dongle that came with your tracker. If your computer has Bluetooth, setup can take place wirelessly. Follow the onscreen instructions to create a Fitbit account and connect your tracker.When prompted, choose Set up a New Fitbit Device.In the Install Fitbit Connect window, click Continue to move through the installation screens.From the options that appear, click the Install Fitbit Connect.pkg file.If the button does not correctly show your type of computer (for example, if it says “Download for PC”), choose the correct type, then click the button. When prompted, save the file that appears (Install Fitbit Connect.pkg). Scroll down and click the option to download. install a free software application called Fitbit Connect that lets Blaze sync.It's nice to see you around Follow these steps on your Mac to add your new Surge:
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